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FAQ
Shipping and pick-up
www.capodannoamilano.it is the leading site in its sector for the city of Milan, in fact the very first site in Italy to have created a service dedicated to booking New Year’s Eve nights. On this site you can book your place online right away for the New Year’s Eve events in Milan, guaranteeing you access to all the most interesting events at the best price and avoiding long queues.
You will be given all the information about events in the city of Milan and also outside it.
No tickets will be sent to you. The payment receipt for your booking is what counts. Please note that from the moment your booking is successfully completed, your entries are reserved and guaranteed. For safety, we ask you to bring the payment receipt with you to the party on the night of the 31st.
A payment receipt (credit card, etc.) certifies a completed transaction and its description. Once you have made a booking, your places at the event are reserved and guaranteed. In our opinion it is the safest method, one that no one can ever dispute in any way, and it is the evolution of the so-called “presale” ticket, which today is a little outdated.
That said, if you prefer, we can also provide you with paper “presales”.
If you are from Milan (and of course even if you are not) you can contact us and pick up the paper “presale” directly at our information and booking point at the travel agency Avior Viaggi (open for almost 10 years) at Via Melchiorre Gioia 47 in Milan, near Milano Centrale station. We also have a delivery service to have them sent to your hotel or wherever you prefer. If you come from outside Milan or from abroad you can exchange the payment receipt for the paper ticket directly on 30 or 31 December when you arrive in the city, again through the travel agency Avior Viaggi, or by contacting us to arrange a delivery place. Please note that advance booking is mandatory for many events, because if you wait until the 30th or 31st it will be hard to find availability for the various events.
Absolutely yes, you can authorise anyone you wish to pick up the paper “presales” at the travel agency (Avior Viaggi, Via Melchiorre Gioia 47, Milan), or have us contact you to arrange a date and place of delivery.
Booking
1) Go to the “Parties”, “Restaurants”, “Nightclubs” or “Hotels” list on www.capodannoamilano.it and click the “night details” button of the party you want to attend.
2) Now that you are on the page of the event you chose, click the “book now” button: you will land on the section of the page called “Prices, availability and bookings”. Check and keep in mind the price of the type of entry you want to take.
3) Still in the “Prices, availability and bookings” table, select the number of guests and the type of entry you want to book (dinner, table, dancing, etc.) and then click the “Add to cart” button.
4) You will be taken to the online cart, to make your purchase in complete safety. It will show the event you chose, for how many people, with which type of entry, and the total cost of your booking. If everything is correct, click the red “continue” button.
5) If you are already a registered user, log in. Otherwise enter your details, check that everything is correct and click “continue”. The order summary screen will appear: click “confirm”. You will receive a summary of your booking by email.
Written down it may seem more complicated than it is. In reality it takes less than a minute to make a booking, and for any question or problem you can of course contact us and we will be immediately at your complete disposal.
Yes. Booking guarantees your places at the party. The New Year’s Eve dinners of the various parties always sell out several days beforehand, so there is no point showing up at the entrance of the event. The same goes for after-dinner tables: besides entry, many also want the guarantee of a table, so these are the first places to go, along with the dinners. For the after-dinner entry type (entry to the dancing) there is a little more time, but here too, especially for the most popular parties, sold-out is common, so it is best to hurry and book your places for the event you want. Even if after-dinner entry is still available at some less popular events, you will have no guarantee of getting in, you will face a long queue, and it will (almost always) cost more than booking, either in money or in terms of benefits, for example:
A) party at nightclub yyy: dancing entry price with “presale” € 40 with one drink – without “presale” € 50 with one drink.
B) party at nightclub yyy: dancing entry price with “presale” € 40 with 2 drinks – without “presale” € 40 with one drink.
So the saving is clear both in case A) (saving in euros) and in case B) (obtaining a “benefit”).
Bookings cannot be cancelled, unless it is stated in the purchase box at the time of payment (it must say “REFUNDABLE”).
There is no way of knowing when a type of entry for an event will no longer be available. If the online cart shows availability, it means there is still room at that moment. We do inform you, however, that the Dinner formula (especially in special venues, hotels, etc.) and the table with bottle are generally the first to sell out.
Even simple dancing entries for the night often sell out sooner than expected, so we suggest you talk it over with your friends and relatives to choose the event to attend and book it right away.
Other
New Year’s Eve in Milan is a very special event: the mixed crowd coming from all over Italy and Europe creates a particular atmosphere where in some cases it can be difficult to expect an evening that is perfectly homogeneous in terms of the age
of the guests. At many parties the crowd will be of mixed ages; in any case, note that the page of each event will state the target audience (by age) envisaged by the venue manager, so you will have useful information to help you choose.
It is a formula which, for the events where it is offered (indicated and specified on the site, of course), guarantees a lower and more convenient purchase price than the price applied if the booking (with the related payment) is made after a certain date. In these cases, as the date of New Year’s Eve in Milan approaches, participation costs increase: another reason, and example, showing that the sooner you book (with the related payment), the more advantages you get.
On www.capodannoamilano.it, besides the main events, we also list (especially for restaurants) events with less festive evenings. There is no party that can be called the best in absolute terms, but there is certainly an enjoyable and suitable event for each of us. We try to include all the details and information for each event, making sure (or hoping) that you can steer your choices towards the party you find most suitable.
All the information you need can be found on the site. If you prefer to call, feel free to do so; we only ask for one courtesy: check that the answers to your questions are not already visible on the site www.capodannoamilano.it.